Privacy Policy

Effective date: October 21, 2026

This Privacy Policy explains how SWYM Media LLC, including its SWYM LED division ("SWYM Media," "SWYM LED," "we," "us"), collects, uses and protects your information when you visit swymmedia.com, fill out our forms, book an appointment, or communicate with us by phone, text message or email.

Information we collect

  • Contact details you give us: name, email address, phone number, organization and mailing or venue address.

  • Project details you share: wall size, viewing distance, venue type, budget range, timeline and installation needs.

  • Appointment details when you book a call or site survey.

  • Messages you send us by text, email or our website.

  • Basic technical data collected automatically when you visit our site, such as browser type, pages viewed and referring site.

How we use your information

  • To respond to quote requests and questions

  • To schedule, confirm and remind you about appointments

  • To prepare quotes and deliver, install and support your project

  • To send project updates and, if you opt in, occasional promotional messages

  • To improve our website and services

  • To meet legal and accounting obligations

SMS / text messaging

If you provide your mobile number and opt in, SWYM LED may send you text messages about your quote request, appointments and project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only with:

  • Service providers that help us run our business, such as our CRM, scheduling, email and text messaging platforms, and payment processors. They may use it only to provide services to us.

  • Suppliers and installers working on your project, limited to what they need to complete the job.

  • Authorities when required by law or to protect our rights.

Cookies

Our website may use cookies and similar tools to remember preferences and understand site traffic. You can turn off cookies in your browser settings; some site features may not work without them.

Data retention and security

We keep your information as long as needed to serve you and meet legal requirements, then delete or anonymize it. We use reasonable safeguards to protect it, but no system is completely secure.

Your choices

  • Text messages: reply STOP to any message to opt out.

  • Email: use the unsubscribe link in any marketing email.

  • Access or deletion: email us to see, correct or delete the information we hold about you.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The effective date at the top shows when it last changed.

Contact us

SWYM Media LLC (SWYM LED)
1602 Burlington Drive, Hickory Corners, MI 49060
Email: duncan@swymmedia.com
Phone: (716) 526-9588